Malaysian Citizens Adoption Of E-Filing: In Quest Of The Antecedents Of E-Participation

Din, Lim Ai Ling:Maslin Masrom:Sabariyah (0018) Malaysian Citizens Adoption Of E-Filing: In Quest Of The Antecedents Of E-Participation. Malaysian Journal of Library & Information Science.

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Abstract

In Malaysia, e-participation initiatives are considered to be successful if citizens want to use a service that enables them to participate in more meaningful manner with their government such as to reduce information cost and maximize the speed of government-citizen interaction. Nearly all governments around the world use web-based technologies for citizens to access government services and to enhance e-participation in democratic institutions and processes. The e-Government implementation started in 1997 with the aim for Malaysias e-Government to deliver services and information efficiently in order to achieve the status of a fully developed country by year 2020. Therefore, it is important that citizens positively respond to e-Government initiatives in order to assure nation-wide e-participation and improve channels for public service delivery. Hence, this paper aims to fill this gap by examining the ability of the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explain online behavior for e-Filing, while at the same time examining the e-participation.

Item Type: Article
Uncontrolled Keywords: e-Government, e-Participation, e-Filing
Depositing User: MR. ADNAN YAHYA
Date Deposited: 14 Oct 0018
Last Modified: 14 Oct 0018
URI: http://repository.um.edu.my/id/eprint/115311

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