Job characteristics: What can we learn from the East?

A.H, Idris, MA, Dollard, M.F & Winefield, (2011) Job characteristics: What can we learn from the East? pp. 135-154.

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IJMS VOL. 18, No. 1 June 2011[1].pdf

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Since being introduced in 2000, the Job Demands and Resources (JD-R) model (Demerouti, Bakker, Nachreiner & Schaufeli, 2000) has been studied extensively in various Western countries. Although the JD-R proposition is not proscriptive about specifi c demands and resource variables, scholars have used common variables as demands (e.g. workloads, deadlines), and as resources (e.g. support). The question is whether the common variables in the JD-R model that had their origins in Western formulations are applicable in developing countries. In this paper, based on grounded theory, we conducted focus group interviews to investigate specifi c variables that may apply in Malaysian workplaces. Two focus group interviews (N=13) were conducted with two groups of respondents (managers and non-managers) who worked for private and public sector organizations. Data were analysed using a thematic content analysis strategy. The study found that new variables (e.g. organizational politics, bureaucratic factors) emerged as new demands not generally explored in JD-R research, whereas similar demands were identifi ed at a job-task level (e.g. deadlines). Regarding resources these were mainly identifi ed as in other Western research (e.g. support). Job challenge and exploring new things were identifi ed as pleasurable aspects of work. This fi nding suggests that using qualitative methods is crucial to exploring the psychosocial concept of stress at work to uncover cultural diff erences that are apparent between Malaysian and Western employees.

Item Type: Article
Uncontrolled Keywords: Job demands; job resources; qualitative studies; job stress.
Subjects: H Social Sciences
Depositing User: MR. ADNAN YAHYA
Date Deposited: 19 Oct 2011
Last Modified: 19 Oct 2011

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