On service improvement capacity index: a case study of the public service sector in Malaysia

A., Kadir, S. L. S. A., Abdullah, M., & Agus, (2000) On service improvement capacity index: a case study of the public service sector in Malaysia. TOTAL QUALITY MANAGEMENT, 11 (4-6). pp. 837-843.

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Item Type: Article
Uncontrolled Keywords: On service improvement capacity index: a case study of the public service sector in Malaysia
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Depositing User: MR. ADNAN YAHYA
Last Modified: 18 Dec 2014
URI: http://repository.um.edu.my/id/eprint/1523

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