A user-centered design approach for developing web- based information system for stroke care

Hassan, Noor Hafizah (2011) A user-centered design approach for developing web- based information system for stroke care. Masters thesis, University of Malaya.

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Abstract

ABSTRACT Research shows that stroke becomes the third leading cause of death in world. A lot of information provided online about stroke care is not focused on what the stroke patients really need. Furthermore, stroke patient is not the right person to gather all information about stroke care because of their limited accessibility. As a result, stroke patient did not get the correct information in their hands. The idea of this research is to insure that all the included information given through the internet is according to what the stroke people really need. This research discusses on User-Centered Design(UCD) approach, characteristics and methodologies for designing the web information system for stroke care (WISS). It uses interviews, focus group, observation, questionnaire and card sorting activities as the techniques in conducting the activities for eliciting the requirements among Malaysian users. It also discuss on eight (8) existing web-sites which offer the same information on stroke care to compare their features based on the eight (8) golden rules accordingly. This research covers four groups of users: stroke caregivers, stroke rehab centers, therapists and doctors who handle the stroke patients. Usability testing is used to evaluate the developed system for evaluation purposes. The study presents a web site as the medium to deliver the information as decided by the users. It also presents the navigation structure which is defined by user that has been iteratively design many times during evaluation process. Results of usability testing show that most of the users are satisfied with the system developed. ABSTRAK Kajian menunjukkan strok menjadi punca ketiga utama yang menyebabkan kematian di dunia. Banyak informasi yang ada secara atas talian tidak mengutamakan kehendak pesakit strok. Tambahan pula, pesakit strok bukanlah orang yang tepat untuk mengumpulkan semua maklumat tentang penjagaan strok disebabkan kekurangan had capaian mereka. Ini menjadikan , pesakit strok tidak mengdapat maklumat yang betul di tangan mereka. Idea bagi kajian ini adalah untuk memastikan semua maklumat yang ade di internet adalah mengikut kehendak pesakit strok. Kajian ini membincangkan pendekatan User-Centered Design(UCD),criteria dan kaedah- kaedah untuk mereka bentuk maklumat system strok. Kajian ini menggunakan kaedah seperti interviu, kumpulan tumpuan, pemerhatian, kaji selidik dan juga pemyusunan kad sebagai salah satu teknik dalam mengendalikan aktiviti untuk mendapatkan keperluan daripada pengguna Malaysia. Ianya juga membincangkan serta menganalisa lapan(8) halaman yangs edaia ada berdaasrkan lapan (8) peraturan emas yang telah ditetapkan. Kajian ini merangkumi empat kumpulan pengguna , iaitu , penjaga pesakit strok, pusat pemulihan strok , ahli terapi dan juga doctor yang mengendalikan pesakit strok. Ujian kebolehgunaan digunakan bagi menilai system yang telah dibangunkan bagi tujuan penilaian. Hadisl pemebelajaran ini adalah sebuah laman web sebagai alat perhubungan bagi membolehkab maklumat disalurkan kepada pengguna. Keputusan daripada kepuasan pengguna menunjukkan pengguna berpuas hati dengan system yang dibangunkan.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Web- based information system, User-Centered Design, UCD, Stroke care
Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Depositing User: MS NOOR ZAKIRA ZULRIMI
Date Deposited: 22 Jul 2013 02:20
Last Modified: 22 Jul 2013 02:20
URI: http://repository.um.edu.my/id/eprint/590

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