An On-line Decision Support System for Retail Chain Store

Fadi, Moh'd Salim Shrouf (2006) An On-line Decision Support System for Retail Chain Store. Masters thesis, University of Malaya.

[img] PDF
6 List of Tables.pdf

Download (17kB)
[img] PDF
CH1.pdf

Download (46kB)
[img] PDF
CH2.pdf

Download (610kB)
[img] PDF
CH3.pdf

Download (64kB)
[img] PDF
CH4.pdf

Download (187kB)
[img] PDF
CH5.pdf

Download (300kB)
[img] PDF
1 Cover.pdf

Download (7kB)
[img] PDF
2 Abstract.pdf

Download (9kB)
[img] PDF
3 Acknowledgment.pdf

Download (8kB)
[img] PDF
4 Table of Contents.pdf

Download (-1B)
[img] PDF
5 List of Figure.pdf

Download (-1B)
[img] PDF
CH6.pdf

Download (-1B)
[img] PDF
CH7.pdf

Download (-1B)
[img] PDF
CH8.pdf

Download (-1B)
[img] PDF
Referene.pdf

Download (-1B)
[img] PDF
A1 seller questionnaire v5.pdf

Download (-1B)
[img] PDF
A2 customer questionnaire v5.pdf

Download (-1B)
[img] PDF
A3 use case clarifications.pdf

Download (-1B)
[img] PDF
A4 Use case description.pdf

Download (-1B)
[img] PDF
A5 Organization Testing Questionnaire.pdf

Download (-1B)
[img] PDF
A6 Customer Test Questionnaire.pdf

Download (-1B)
[img] PDF
A7 Database Tables Description.pdf

Download (-1B)

Abstract

In recent times, online retail stores have become more popular and the global retailing trend is moving towards chain stores that provide a wider assortment of products and e-service e.g. online purchasing. However, online retail chain stores face many problems and limitations pertaining to the delivery of the online orders and in the management of stores in the retail chain stores. This research suggests a solution for these limitations, whereby an online decision support system for retail chain stores is developed to overcome these problems. The system can be used to help managers by generating reports to help them in making decision on how to manage the stores in a more efficient way. In overcome the problem pertaining to delivery of the online orders by a customers, the system is able to find a near subset of stores, based on the customer’s postal/zip code, and make a decision as to which store should deliver the customer's order depending on the lowest cost of delivery. In addition to this, if an item in the customer's order is not available in the selected store, the system will select the next “best” store based on the next lowest cost of delivery to fulfill and deliver the item to the customer. The system is also able to manage the product inventory for each store in the retail chain stores. Furthermore, the system can help customers to purchase items online in a convenient way.

Item Type: Thesis (Masters)
Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Depositing User: MS NOOR ZAKIRA ZULRIMI
Date Deposited: 09 Jul 2013 07:31
Last Modified: 09 Jul 2013 07:31
URI: http://repository.um.edu.my/id/eprint/76

Actions (login required)

View Item View Item