Consumers' evaluation on B2C e-commerce service quality (Malaysian perspective)

Ismail, Shahril Azwan (2008) Consumers' evaluation on B2C e-commerce service quality (Malaysian perspective). Masters thesis, University of Malaya.

[img] PDF
RESEARCH PROJECT _SHAHRIL AZWAN_.pdf

Download (743kB)
Item Type: Thesis (Masters)
Uncontrolled Keywords: Consumers' evaluation, B2C, E-Commerce service quality, E-loyalty, Service Quality
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: MS NOOR ZAKIRA ZULRIMI
Date Deposited: 23 Jul 2013 06:30
Last Modified: 23 Jul 2013 06:30
URI: http://repository.um.edu.my/id/eprint/801

Actions (login required)

View Item View Item